http://support.crashplan.com/ 2010-08-27T09:01:09-05:00 http://support.crashplan.com/ http://support.crashplan.com/lib/images/favicon.ico text/html 2009-11-04T11:50:19-05:00 http://support.crashplan.com/doku.php/activating_license_keys?rev=1257357019&do=diff Thank you for purchasing CrashPlan! Follow these steps to activate your license key for CrashPlan+ and/or your CrashPlan Central subscription. How It Works - Activating CrashPlan+ * Open your CrashPlan desktop. * Choose Settings > Account. * In the Key field under License, enter your license key as shown in the screen below: text/html 2008-12-12T11:42:00-05:00 http://support.crashplan.com/doku.php/change_file_selection?rev=1229103720&do=diff Change File Selection * On the Backup tab in the Files to Backup section, click Change. * (Optional) Click Show hidden files to display hidden files. * In the list of folders, specify the folders to include or exclude: * Clear the marked box next to the folders you want to exclude from back up. * Click an empty box to include it. * A minus sign indicates that a subfolder within this folder is selected for backup and is being monitored for changes. * A check mark … text/html 2009-09-03T14:19:39-05:00 http://support.crashplan.com/doku.php/eula?rev=1252005579&do=diff IMPORTANT: PLEASE READ THIS END USER LICENSE AGREEMENT CAREFULLY. YOU WILL HAVE ACCEPTED THIS END USER LICENSE AGREEMENT IF YOU: 1) DOWNLOAD, INSTALL, ACTIVATE, OR USE CODE 42 CRASHPLAN SOFTWARE OR DATA HOSTING SERVICES; OR 2) CLICK THE “I ACCEPT” BUTTON ASSOCIATED WITH THIS END USER LICENSE AGREEMENT. text/html 2010-05-01T11:51:22-05:00 http://support.crashplan.com/doku.php/faq?rev=1272732682&do=diff Back to main page The FAQ items answer the questions the Support team gets most often. If the question can be answered in a few sentences or with a few steps, you'll find the answers here. For some items, you'll find links to more comprehensive, detailed articles listed in the Step-by-Step section. text/html 2010-01-05T12:58:42-05:00 http://support.crashplan.com/doku.php/feature?rev=1262717922&do=diff Overview These articles describe the features and capabilities that comprise CrashPlan. They provide a high-level overview, major benefits, and important concepts that you need to understand CrashPlan functionality. There are also links to relevant reference and step-by-step articles. text/html 2010-06-01T09:34:35-05:00 http://support.crashplan.com/doku.php/free?rev=1275402875&do=diff A new free version of CrashPlan was launched at MacWorld 2009. Previously we sold two products to consumers: CrashPlan ($24.99) and CrashPlan+ ($59.99). We still have two products: CrashPlan (FREE) and CrashPlan+ ($59.99). CrashPlan (FREE) * Displays ads in the desktop to offset costs associated with FREE * Restricted to personal use only * All the features of previous $24.99 product and more text/html 2009-12-30T15:27:57-05:00 http://support.crashplan.com/doku.php/getting_started?rev=1262208477&do=diff Backing up with CrashPlan means having the files on your computer compressed and encrypted and then transmitted to another computer or better yet, different computers (called destinations) in different locations. When something goes wrong with a file, a drive, a computer or whatever event that might prevent you from getting to the information you need, you can restore it from the backup destination. text/html 2010-07-13T10:50:53-05:00 http://support.crashplan.com/doku.php/home?rev=1279036253&do=diff Getting Started with CrashPlan New users start here! Just purchased a CrashPlan+ upgrade? Activate your license keys. Latest Release Notes (3.8.2010) Read up on the latest CrashPlan release. How to use the Support site Covers how best to use this support site. text/html 2010-06-14T12:13:36-05:00 http://support.crashplan.com/doku.php/how_to?rev=1276535616&do=diff The Step-by-Step (or “How To”) articles provide step-by-step instructions for most of the things you'll want to do in CrashPlan. Recipes First Things First These articles provide step-by-step instructions for the skills you need to carry out some basic CrashPlan operations, such as doing your first backup, attaching an archive (such as a USB drive), restoring files, backing up to CrashPlan Central, troubleshooting and getting support. text/html 2009-03-03T04:02:21-05:00 http://support.crashplan.com/doku.php/installation?rev=1236074541&do=diff Getting started with CrashPlan involves: Step One: Install CrashPlan on your computer and set up your account by providing an email address and a password. Step Two: Download and install CrashPlan on each of the computers to which you want to backup your files. If you don’t want to back up to another computer, you can instead back up to the CrashPlan Central server for a small fee. text/html 2009-01-16T11:44:56-05:00 http://support.crashplan.com/doku.php/invite_manually?rev=1232127896&do=diff * Click * Type your friend's email address. Separate multiple addresses with a comma. * Click Add. Continue inviting friends text/html 2009-02-06T14:56:20-05:00 http://support.crashplan.com/doku.php/invite_social_network?rev=1233953780&do=diff Selecting a friend from a social network * Click the icon for the social network that contains friends you want to invite. * Enter the login information for that social network. * Click Get Friend List. * Click the check boxes for the friends you want. text/html 2009-01-16T11:44:56-05:00 http://support.crashplan.com/doku.php/invite_webmail?rev=1232127896&do=diff Selecting a friend from an address book * Click the icon for the address book that contains friends you want to invite. * Log in to that webmail service. * Click Get Friend List. * Click the check boxes for the friends you want. Continue inviting friends text/html 2010-08-18T13:07:33-05:00 http://support.crashplan.com/doku.php/language?rev=1282154853&do=diff Introduction My name is Marie and I am the translation coordinator for CrashPlan. If you have any questions about any text that needs translation or need help, please feel free to submit a comment in this wiki. * UPDATE: We now have a user forum for translators. Use the Translators forum to post questions and comments to other translators, point out errors or offer corrections if you happen to notice something that you'd like to see corrected. text/html 2010-04-21T15:38:17-05:00 http://support.crashplan.com/doku.php/maintenance?rev=1271882297&do=diff Upcoming Scheduled Maintenance 04.21.2010 - Server maintenance beginning at 9:00pm CDT (2010-04-22 02:00 UTC). A small percentage of users may experience approximately 15min of service interruption. Recent * 03.23.2010 - Server maintenance complete at 9:30pm CDT. * 03.08.2010 - System upgrade complete at 10:40pm CST. * 03.03.2010 - Server maintenance complete at 10:50pm CST. * 02.23.2010 - Server maintenance complete at 11:15pm CST. * 02.22.2010 - Server maintenance complete at 6:10… text/html 2009-09-11T16:11:30-05:00 http://support.crashplan.com/doku.php/socks_support?rev=1252703490&do=diff Overview This article describes how to run CrashPlan with a SOCKS proxy server. It covers CrashPlan for Mac and Windows platforms. Please keep in mind that we do not officially support SOCKS proxy servers and that the techniques described here may not work in all circumstances. text/html 2009-11-20T16:17:06-05:00 http://support.crashplan.com/doku.php/tips?rev=1258755426&do=diff CrashPlan keeps running even if you close the application CrashPlan is design to continuously protect your files and runs even when you close the application. Set CrashPlan to use less CPU and bandwidth when you are at your computer When you are using your computer, you want it to be fast and functional. CrashPlan lets you adjust how much CPU and network bandwidth it uses while you are using your computer