http://support.crashplan.com/ 2010-03-09T10:33:15-06:00 http://support.crashplan.com/ http://support.crashplan.com/lib/images/favicon.ico text/html 2010-03-09T10:32:24-06:00 rschaefe http://support.crashplan.com/doku.php/recipe/encrypted_disks?rev=1268152344&do=diff Overview CrashPlan supports encrypted volumes/filesystems that are run at a system level. In other words, they are not being configured and run in a user space. You may run into issues when user-level encrypted file systems if credentials that aren't readily available to CrashPlan. text/html 2010-03-09T10:30:13-06:00 rschaefe http://support.crashplan.com/doku.php/recipe/encrypted_disk?rev=1268152213&do=diff Overview CrashPlan supports encrypted volumes/filesystems that are run at a system level. In other words, they are not being configured and run in a user space. You may run into issues with user-level encrypted file systems if they use credentials that aren't readily available to CrashPlan. text/html 2010-03-09T06:51:30-06:00 mswanson http://support.crashplan.com/doku.php/release/m24_r01?rev=1268139090&do=diff What's New in This Release CrashPlan is smarter about backing up, using less bandwidth and disk space. In other words, backups complete faster! Here's what changed: * Data de-duplication is even more efficient at finding data matches in your files, which means less data to back up! * CrashPlan's default backup file selection has been improved on Windows and Mac. If you're curious about exactly which file patterns are being excluded, click here. * The Windows installer is now code sig… text/html 2010-03-09T06:48:29-06:00 mswanson http://support.crashplan.com/doku.php/articles/admin_excludes?rev=1268138909&do=diff There are some types of files that CrashPlan excludes from backing up (called Admin Excludes) or hides from the file selection list (Hidden Files). You cannot change these settings. All patterns are in Java Regular Expression format. Admin Excludes and Hidden Patterns These are the patterns and files that are excluded on all platforms. text/html 2010-03-08T23:29:34-06:00 rschaefe http://support.crashplan.com/doku.php/maintenance?rev=1268112574&do=diff Upcoming Scheduled Maintenance None scheduled. Recent * 03.08.2010 - System upgrade complete at 10:40pm CST. * 03.03.2010 - Server maintenance complete at 10:50pm CST. * 02.23.2010 - Server maintenance complete at 11:15pm CST. * 02.22.2010 - Server maintenance complete at 6:10pm CST. * 02.09.2010 - Server upgrade complete at 10:30pm CST. * 02.02.2010 - Network upgrade complete at 10:00pm CST. * 01.31.2010 - Server maintenance complete at 8:30am CST. * 01.29.2010 - Server main… text/html 2010-03-08T23:26:34-06:00 rschaefe http://support.crashplan.com/doku.php/home?rev=1268112394&do=diff Getting Started with CrashPlan New users start here! Just purchased a CrashPlan+ upgrade? Activate your license keys. User Discussion Forums Learn and share information about CrashPlan in our user forums. How to use the Support site Covers how best to use this support site. text/html 2010-03-08T23:25:15-06:00 rschaefe http://support.crashplan.com/doku.php/client/release_notes?rev=1268112315&do=diff * Version 3.8.2010 Older Releases * Version 11.05.2009 * Version 10.19.2009 * Version 7.27.2009 * Version 6.11.2009 * Version 4.14.2009 * Version 1.6.2009.1 * Version 1.6.2009 * Version 12.22.2008.1 * Version 12.22.2008 * Version 12.10.2008 * Previous release notes text/html 2010-03-03T14:37:12-06:00 mswanson http://support.crashplan.com/doku.php/getting_started/back_up_to_a_friend?rev=1267648632&do=diff Overview You want to back up to an offsite location to a computer that belongs to someone you know. By backing up offsite, you can protect yourself in the event of disasters that might effect your home like theft or fire. If you are able to back up to friends who are very far away, you are further protected against disasters that might affect entire region like hurricanes, floods and wild fires. text/html 2010-03-03T14:33:26-06:00 mswanson http://support.crashplan.com/doku.php/getting_started/back_up_laptop_to_desktop?rev=1267648406&do=diff Overview If have another computer to which you are connected, you can use it as a convenient backup destination. Because this is a computer you can access at any time, you won't have to wake up anybody in the middle of the night when you accidentally delete that presentation you've been working on. And you won't need to send an invitation or get permission to use that computer as a back up destination. text/html 2010-03-03T11:40:37-06:00 mswanson http://support.crashplan.com/doku.php/getting_started/be_a_destination?rev=1267638037&do=diff Overview If your college student wants to back up her laptop to the family's desktop computer back home you can set up the desktop to be a destination for the laptop. Consideration You'll need to have your desktop computer available in the event of a disaster and your student needs to restore her files. Because backing up and restoring takes place over the Internet, the initial backup and a complete restore could take many, many hours. text/html 2010-03-02T10:51:30-06:00 mswanson http://support.crashplan.com/doku.php/how_to/remove_a_computer?rev=1267548690&do=diff Overview Removing a computer means deactivating it as a destination and as a source. Considerations * :!: Warning: Removing a computer from your account deletes any record of the computer and all backup files for the computer everywhere on all the destinations to which the computer was backing up. This operation is irreversible. * Any previously stored backup information will be deleted. * When you deactivate a computer, that computer will no longer be backing up. * If you want to… text/html 2010-02-26T15:51:47-06:00 mswanson http://support.crashplan.com/doku.php/getting_started/crashplan_basics?rev=1267221107&do=diff Back to Getting Started Overview Use CrashPlan or CrashPlan+ to automatically back up your files to other computers or to attached drives or to CrashPlan Central, our online backup storage service. Or to any combination of destinations for the most reliable back up strategy and the most convenient options for restoring your data. text/html 2010-02-26T00:02:38-06:00 fujiki http://support.crashplan.com/doku.php/language/cpd_ja?rev=1267164158&do=diff Needs Translation Current text/html 2010-02-23T13:35:12-06:00 jcarlson http://support.crashplan.com/doku.php/faq/backup?rev=1266953712&do=diff Back to FAQ main Can CrashPlan back up when my computer is asleep? No. CrashPlan can't back up when the source or destination computer is asleep or off. Backup will resume after the computer wakes up or is powered on. CrashPlan prevents a computer from going to sleep if a backup is in progress. text/html 2010-02-23T08:38:48-06:00 ccovingt http://support.crashplan.com/doku.php/language?rev=1266935928&do=diff Login to edit translations Language CrashPlan Client CrashPlan PRO Monitor Status English en en Chinese Simplified zh zh Unfinished Chinese Traditional zh_TW zh_TW Unfinished Dutch nl nl Unfinished Finnish fi fi Unfinished French fr fr Done German de de Unfinished Iceland is is Unfinished Ja… text/html 2010-02-23T00:54:56-06:00 jolsson http://support.crashplan.com/doku.php/language/cpd_sv?rev=1266908096&do=diff Needs Translation Current text/html 2010-02-22T21:55:01-06:00 fujiki http://support.crashplan.com/doku.php/language/cpm_ja?rev=1266897301&do=diff Last modified: Last modified: text/html 2010-02-22T17:17:13-06:00 rschaefe http://support.crashplan.com/doku.php/feature/compression?rev=1266880633&do=diff Overview After CrashPlan identifies the unique data in a file, it breaks the data into pieces and compresses each piece. If the compressed piece is smaller than the original, the compressed piece is backed up. If the piece is not smaller, the original data will be backed up. CrashPlan PRO does not compress certain types of files, such as files ending in .zip. text/html 2010-02-22T10:42:03-06:00 mswanson http://support.crashplan.com/doku.php/reference_guide/settings?rev=1266856923&do=diff [book] Back to Reference Guide Use the Settings tab to customize the account, security and network settings. General The General page contains basic settings related to when CrashPlan will run, when to determine that the computer is not in use and the language in which to display the program.