CrashPlan Support

Getting Started with CrashPlan
New users start here! Just purchased a CrashPlan+ upgrade? Activate your license keys.

User Discussion Forums
Learn and share information about CrashPlan in our user forums.

How to use the Support site
Covers how best to use this support site.

Read All About It

Reference Guide Detailed explanations of each item on each screen in the CrashPlan desktop
Step-by-Step Easy to follow instructions for using CrashPlan
Troubleshooting Problem-solving strategies for diagnosing / correcting problems
Advanced Topics Detailed technical articles
FAQ Answers to common questions
Release Notes Summary of features and changes in each release
EULA End User License Agreement


Additional Resources

Latest Release Notes (3.8.2010)
Read up on the latest CrashPlan release.

Service Announcements
Check here for current CrashPlan Central service status and scheduled maintenance announcements.

Priority Support

CrashPlan Central and CrashPlan+ customers: For priority support, email us from your account email address at support@crashplan.com