CrashPlan Support

Getting Started with CrashPlan
New users start here! Just purchased a CrashPlan+ upgrade? Activate your license keys.

Latest Release Notes (3.8.2010)
Read up on the latest CrashPlan release.

How to use the Support site
Covers how best to use this support site.

User Discussion Forums
Learn and share information about CrashPlan in our user forums.

Read All About It

Features High-level overview of features, including benefits, considerations and links to reference and step-by-step articles
Reference Guide Detailed explanations of each item on each screen in the CrashPlan desktop
Step-by-Step Easy to follow instructions for using CrashPlan
Troubleshooting Problem-solving strategies for diagnosing / correcting problems
Advanced Topics Detailed technical articles
FAQ Answers to common questions
Release Notes Summary of features and changes in each release
EULA End User License Agreement


Priority Support

CrashPlan Central and CrashPlan+ customers: For priority support, email us from your account email address at support@crashplan.com